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Privacy Policy 

Introduction


Precision VA (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) and applicable laws of South Africa. By using our website, submitting a form, or engaging our services, you agree to the terms of this policy.



Information We Collect


We may collect and process the following types of information:


  • Personal details: name, surname, email address, phone number, and business name.
  • Business information: company details, service preferences, and documents shared for project purposes.
  • Technical data: browser type, device information, IP address, and cookies (for website analytics).
  • Communication data: emails, messages, or calls between you and Precision VA.


We only collect information necessary for providing our services or improving our client experience.



How We Use Your Information


Your information may be used to:


  • Provide and manage our services.
  • Communicate with you regarding your project or inquiries.
  • Send quotes, invoices, or relevant business updates.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory obligations.


We do not sell or rent your personal data to third parties.



Sharing Your Information


We may share information with trusted third parties only when necessary to deliver our services, including:


  • Payment processors or invoicing systems (e.g., PayFast).
  • Cloud-based platforms for collaboration (e.g., Google Workspace).
  • Legal or compliance authorities, if required by law.


All partners are bound by confidentiality and data protection standards aligned with POPIA.



Data Storage & Protection


We take appropriate measures to safeguard your data, including:


  • Secure storage systems with restricted access.
  • Password-protected project folders.
  • Encryption where applicable (e.g., cloud storage, email).


Your data is stored for as long as necessary to provide our services or comply with legal obligations, after which it is securely deleted.



Your Rights Under POPIA


You have the right to:


  • Access the personal information we hold about you.
  • Request corrections or deletion of inaccurate or outdated data.
  • Withdraw consent for certain uses of your data.


Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.


Contact the Information Regulator:
inforeg@justice.gov.za
https://www.justice.gov.za/inforeg/



Cookies


Our website may use cookies to enhance your browsing experience and gather analytics. You can disable cookies through your browser settings, but some features of our website may not function properly as a result.



Third-Party Links


Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting external links.



Changes to This Policy


We may update this Privacy Policy from time to time. The latest version will always be available on our website with an updated effective date.


Contact Us


If you have questions or requests regarding this policy, please contact us:


Precision VA
Email: admin@precisionva.co.za
Website: www.precisionva.co.za